Frequently Asked Questions
Here you'll find helpful answers about our chimney services, safety, and what sets Mellow Verity apart.
Common Questions
How often should my chimney be cleaned?
We recommend annual cleaning for most homes, ideally before winter. More frequent service may be needed for heavy or unusual usage.
Is creosote really that dangerous?
Yes. Creosote build-up is the leading cause of chimney fires. Our removal service dramatically reduces this risk.
Do I need to be home during the service?
For safety and quality, we request that homeowners or authorised representatives are present during servicing.
Will there be any mess?
We use protective coverings and perform a detailed clean-up to ensure your space remains spotless.
What areas do you service?
We primarily serve Fitzroy VIC and surrounding suburbs. Please contact us for availability outside this area.
- All technicians are certified and insured
- No-obligation quotes and clear communication
- 100% satisfaction guarantee on every job
Still have a question? Our team is here to help clarify services, safety, and your chimney needs.
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